ATC Hospitality Updates

There is a lot written about hotel technology, but owners do not need a wishlist, they need a sequence. The winning move is to stabilize the foundation, standardize the stack, then modernize the guest experience. If you need an objective baseline before budgeting, start with a quick engagement like technology consulting for hospitality to map…

Owners do not buy gadgets, owners buy outcomes. Hospitality technology should reduce Wi-Fi complaints, speed the front desk, protect payments, and lift RevPAR. In 2026, the teams getting results treat hospitality technology as a disciplined program, stabilize first, standardize second, modernize third, and tie each step to KPIs. What is the meaning of hospitality technology?…

Nothing affects guest satisfaction quite like hotel Wi-Fi. When hotel Wi-Fi is slow or unreliable, front desk lines grow, mobile keys fail, streaming and castings stall, and reviews suffer. When hotel Wi-Fi is strong, guests do not think about it, they just stream, work, and sleep. Owner-operators can manage hotel Wi Fi with the same…

From linens and cleaning services to guest room entertainment (GRE) systems and property-wide Wi-Fi, vendors shape almost every aspect of a guest’s hotel experience. In today’s competitive landscape, hospitality vendor management has become more than back-office procurement—it is a strategic discipline that directly impacts guest satisfaction, brand reputation, and operational resilience. Owners, operators, and hotels…

Hotel leaders face tough questions as they finalize budgets for 2026: Which technologies deliver the best ROI? How should limited CapEx be allocated across guest-facing systems, back-of-house infrastructure, and compliance requirements? Hotel technology budgeting is no longer a siloed IT task. It’s a strategic process that influences guest satisfaction, brand reputation, and long-term competitiveness. Hotels…

The Vanguard Ann Arbor, a recently opened Marriott Autograph Collection hotel featuring 188 rooms and extensive amenities, was entrenched in a “new build” project that required seamless vendor management and expert IT integration to meet its target grand opening date in May 2025.  Facing the complexity of coordinating multiple vendors and implementing technology systems in…

Today’s hotel guests expect more than comfortable beds and good service—they expect fast, reliable Wi-Fi everywhere. From business travelers joining video calls to families streaming entertainment on multiple devices, connectivity has become one of the top drivers of guest satisfaction scores. Yet many hotels struggle with outdated infrastructure, uneven coverage, or overloaded networks. That’s where…

Today’s hotel guests expect more than a clean room and friendly staff—they expect a connected, seamless experience.  And, as brands continue to evolve their standards, operators are turning to smart hotel room systems not just to impress guests, but to ensure compliance and operational consistency. Smart tech in hospitality isn’t just a trend—it’s becoming a…

The hospitality landscape has shifted. Guests expect more than clean rooms and courteous staff—they expect seamless tech experiences, fast Wi-Fi, and digital convenience at every touchpoint. To keep up, hotels are investing in smarter systems and digital strategies. That’s why identifying the right hotel technology resources is more important than ever. For hoteliers juggling staffing…

Hotel general managers and operators across the country know the pressure of keeping their hotel brand standards in check. Whether you’re flying a Hilton, Marriott, or Hyatt flag, the expectations are high—and growing. In 2025, staying compliant isn’t just about nice linens and name tags. It’s about digital signage that syncs across properties, bandwidth that…