ATC Hospitality Updates

Hotel operations never sleep, and neither do technology issues. From PMS and POS to Wi-Fi and guest entertainment, one outage can ripple into lost revenue and poor reviews. This is why outsourced hotel IT support is on the shortlist for many owner-operators who want predictable costs, reliable coverage, and measurable uptime. What is outsourced hotel…

Selecting hotel management software is one of the most consequential decisions an owner will make. The right hotel management software simplifies front office tasks, connects smoothly to POS and payments, and reduces training time. The wrong choice adds manual work, creates reconciliation headaches, and locks your team into brittle processes. Before you demo anything, schedule…

Every hotel runs on a property management system, the operational engine for reservations, availability, rates, folios, and room status. Upgrading a property management system is not just a software swap, it touches staff training, payments, channel management, and reporting. The owners who succeed begin with a clear plan and a light, repeatable process that keeps…

There is a lot written about hotel technology, but owners do not need a wishlist, they need a sequence. The winning move is to stabilize the foundation, standardize the stack, then modernize the guest experience. If you need an objective baseline before budgeting, start with a quick engagement like technology consulting for hospitality to map…

Owners do not buy gadgets, owners buy outcomes. Hospitality technology should reduce Wi-Fi complaints, speed the front desk, protect payments, and lift RevPAR. In 2026, the teams getting results treat hospitality technology as a disciplined program, stabilize first, standardize second, modernize third, and tie each step to KPIs. What is the meaning of hospitality technology?…

Nothing affects guest satisfaction quite like hotel Wi-Fi. When hotel Wi-Fi is slow or unreliable, front desk lines grow, mobile keys fail, streaming and castings stall, and reviews suffer. When hotel Wi-Fi is strong, guests do not think about it, they just stream, work, and sleep. Owner-operators can manage hotel Wi Fi with the same…

From linens and cleaning services to guest room entertainment (GRE) systems and property-wide Wi-Fi, vendors shape almost every aspect of a guest’s hotel experience. In today’s competitive landscape, hospitality vendor management has become more than back-office procurement—it is a strategic discipline that directly impacts guest satisfaction, brand reputation, and operational resilience. Owners, operators, and hotels…

Hotel leaders face tough questions as they finalize budgets for 2026: Which technologies deliver the best ROI? How should limited CapEx be allocated across guest-facing systems, back-of-house infrastructure, and compliance requirements? Hotel technology budgeting is no longer a siloed IT task. It’s a strategic process that influences guest satisfaction, brand reputation, and long-term competitiveness. Hotels…

The Vanguard Ann Arbor, a recently opened Marriott Autograph Collection hotel featuring 188 rooms and extensive amenities, was entrenched in a “new build” project that required seamless vendor management and expert IT integration to meet its target grand opening date in May 2025.  Facing the complexity of coordinating multiple vendors and implementing technology systems in…

Today’s hotel guests expect more than comfortable beds and good service—they expect fast, reliable Wi-Fi everywhere. From business travelers joining video calls to families streaming entertainment on multiple devices, connectivity has become one of the top drivers of guest satisfaction scores. Yet many hotels struggle with outdated infrastructure, uneven coverage, or overloaded networks. That’s where…